Refund policy

At Pressed in the BX, each piece is handmade with care and intention. Due to the nature of our products, all sales are final.

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Damages & Issues

We only accept returns or replacements if your item arrives damaged or defective.

Please inspect your order upon arrival and contact us within 48 hours of delivery if:

• Your item arrived broken
• You received the wrong item

To report an issue, email us at pressedinthebx@gmail.com with:

• Your order number
• Clear photos of the item and packaging

Once reviewed, we will gladly offer a replacement or refund if your claim is approved.

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Non-Returnable Items

We do not accept returns or exchanges for:

• Change of mind
• Incorrect orders placed by the customer
• Custom or personalized items

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Refunds (if applicable)

If your claim is approved, your refund will be issued to your original payment method within 5–10 business days.

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Contact

For any questions, feel free to reach out:
📧 pressedinthebx@gmail.com

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